MOVE-IN Q+A

What needs to be done before I show up for Move-In?

Your Move-In checklist needs to be completed before you are able to pick up keys. You will need to log into your resident portal and complete the following:

• Confirm your contact info

• Add vehicle information (if you are bringing a vehicle)

• Add pet/animal information (if you are bringing a pet/animal)

• Pay your Balance

• Ensure all documents have been signed

• Confirm your renters insurance choice

What do I need to bring with me to pick up keys?

A photo ID and a completed Move-In checklist!

Am I able to pick up keys at a later date/time?

Yes! Your Move-In day is the earliest day you can pick up keys. However, you can pick up keys at any point during the term of your lease.

Can a friend/roommate/family member pick up my keys for me?

No. Only the primary resident can pick up keys. Please be sure to bring a valid photo ID.

Am I able to choose my bedroom on move-in day?

No, bedrooms have been assigned to individual residents. In your placement notification you should see the letter A, B, C, or D next to the apartment number. This correlates to a specific bedroom assignment.

What do you recommend residents bring or purchase for their apartment?

• Kitchen Essentials - Pots, pans, baking sheets, measuring cups, cutting board, etc.

• Bathroom Essentials - Shower curtain, bathmat, hand soap, toilet paper, towels, etc.

• Bedroom Essentials - Bed sheets, hangers for clothes, decor, etc.

• TIP: Reach out to your roommates to see what they are bringing/already have.

What is the renters insurance requirement?

All residents must carry liability coverage during their time here. You can either enroll in our Master Policy for $18/month or provide proof of insurance from a 3rd party.

• OPTION #1: Enroll in our Master Policy

• Our Master Policy is an easy way to fulfill the insurance requirement. If you'd like to go with this option we can either enroll you now or on Move-In day. If you'd like to go ahead and enroll now, shoot us a call or email and we will get you squared away!

• Enrollment is $18 per month and includes $100,000 in liability coverage as well as $5,000 in personal property coverage.

• OPTION #2: Submit Proof of Insurance

• If you would like to purchase your own renters insurance policy through a third party, you will need to submit a declarations page prior to Move-In day.

• Please log onto the resident portal and upload your third party insurance document to the insurance section.

• Verification of third party insurance documents can take anywhere between 24-48 hours. Please submit your document well in advance so that our office has time to verify it prior to Move-In. Your document will need to list the following info:

• The named insured must reflect the name of the resident listed on the lease.

• ​The resident's apartment and street address should be listed as an insured location.

  • Please be sure that the insured address is the address associated with your apartment/building and not the clubhouse address​.

• The property should be listed as the additional interest along with the following address.

  • PO Box 477

    Lehi, UT 84043

• At least $100,000 in liability coverage is shown.

• Policy carrier's name and policy number are listed.

• Active coverage dates are listed.

What is included in my furniture package?

Sofa, side chair, coffee table, end table, flat screen TV, entertainment center, and bar stools in the living room and common area. Every bedroom comes with a full size mattress, bed frame, dresser, nightstand, desk, desk chair, and blinds.

What size is the bed? What size sheets do I need?

You will have a full size bed/mattress. Residents typically purchase either full or queen size bedding depending on their preference.

What size rug would fit in my bedroom?

This is personal preference! Many residents opt for either an 8x10 or 5x7 in their bedroom. We recommend checking out your space first!

What size curtains should I get?

Before you purchase or hang curtains, please remember that you will be responsible for any wall repairs related to attaching a curtain rod to the wall. Many residents opt for tension rods instead of standard rods to avoid having to patch the walls upon move-out. Our ceilings are 8 feet/96 inches.

Do I need to grab a cable box?

A Charter Spectrum cable box is already set up in your common area. If you would like your own cable box in your bedroom, you may pick one up at the local spectrum store free of charge. Just don’t forget to return it when you move-out.